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Booking terms and Hotel Altstadt Hotel am Tierpark , Karin and Detlef Hertzsch oHG

1 Subsequent Booking terms and conditions are part of the accommodation contract between the hotel and the guest.

2 The accommodation contract is concluded once the ordered rooms and the hotel is promised ( regular writing) . The registration is done by the guest for all listed in the reservation passengers for their contractual obligations of host vouches as for his own obligations, unless he has expressly and specifically explained .

3 The guest has no right to be provided specific rooms . If agreed , the hotel room is not available, it is obliged to seek equivalent substitute in the home or elsewhere.

4 Verbal agreements should be confirmed reasons of proof in writing. Notices and statements , and should be handed over to the hotel , must be made in writing. Jurisdiction in disputes against the hotel is its headquarters. German law applies .

5 Reserved rooms are available to the guest from 15:00 clock to 11:00 clock on arrival and on departure day . Other times must be agreed depending on the booking situation possible and with the hotel.

6 Unless a later arrival time was agreed , the hotel reserves the right to award further ordered room after 18:00 clock .

7 The price of accommodation for bookings with bed and breakfast is regularly payable on departure . For bookings with half-board or other services or for special dates accommodation contract is only concluded upon receipt of a deposit of 50 % of the price upon receipt of invoice . In the event of cancellation by the guest , it is possible to obtain a refund for a fee the full amount . Payment for bookings with bed and breakfast may be in cash , by check, debit card , by credit card or in advance by bank transfer. In a very short-term booking of other services or arrangements that are reduced in price as a rule , payment by credit card is not possible.

8 Package deals, promotions , reductions and discounts are not combinable and can not be booked in a row. The payment of reduced services is generally possible only by bank transfer or at very short notice bookings in cash or by debit card .

9 If the guest cancels the reservation or not appear at the same location , the hotel is to avoid failures, held in good faith to try to to reassign unused rooms if possible. Basically, however, the right of the hotel from § 537 BGB remains , the room minus a flat rate for savings services (20 % at E / Breakfast , 40 % for B / Half Board) to be in charge . Should the room be rented , the hotel reserves the right to charge the guest to provide € 25,00 handling fee in the invoice , possibly augmented by a damage compensation in the amount of the difference to a lesser subleases price. In our offer of free cancellation a fee is pointed recommending .

10 Bringing a dog or cat is permitted on request (charge 10 €/night) .

11 The hotel is liable for the due care of a prudent businessman. The contractual and tortious liability of the hotel for damages other than personal injury is limited to the amount of the price , as it results from the booking confirmation and was confirmed insofar as the damage was caused intentionally or by gross negligence. The owner is liable for property brought in accordance with § § 701 et seq . Also as far as the liability for property brought is regularly limited . With the use of facilities by children, which are located on the hotel's property , basically adhere to the parents.

12 If the guest is not explicitly stated otherwise , the hotel guests can use its data from the registration form to deliver the latest offers.

13 If any provision of these Booking terms and conditions be or become invalid , this shall not affect the validity of the remaining provisions .

Data protection

Responsible body in terms of data protection laws is:

Detlef Hertzsch, Karin and Detlef Hertzsch oHG, Baustraße 8-10, 18273 Güstrow

Collecting general information

When you access our website, information of a general nature is automatically recorded. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This is only information that does not allow conclusions about your person. This information is technically necessary to correctly deliver the contents of web pages requested by you and is mandatory when using the internet. Anonymous information of this kind is statistically evaluated by us to optimize our internet presence and the underlying technology.

Provision of paid services

To provide paid services we ask for additional data, such as: Payment details.

To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all functions of this website in full. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install:

Link: Browser Add On to deactivate Google Analytics

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link. An opt-out cookie will be installed on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.

Social plugins

We offer you the possibility of using so-called "social media buttons" on our website. To protect your data, we rely on the solution "Shariff" in the implementation. As a result, these buttons are integrated on the website only as a graphic that contains a link to the corresponding website of the button provider. By clicking on the graphic you will be redirected to the services of the respective provider. Only then will your data be sent to the respective provider. Unless you click on the graphic, there will be no exchange between you and the providers of the social media buttons. Information about the collection and use of your data in the social networks can be found in the respective terms of use of the respective providers. More information about the Shariff solution can be found here: http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

We have integrated the social media buttons of the following companies on our website:

Facebook Inc. (1601 S. California Ave - Palo Alto - CA 94304 - USA)

Google AdWords

Our website uses Google Conversion Tracking. If you have reached our website via an advertisement sent by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on a Google-served ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not expired, we and Google may recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can not be tracked through AdWords advertisers' websites. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users.
If you do not want to participate in the tracking process, you can refuse the required setting of a cookie - for example via a browser setting that generally deactivates the automatic setting of cookies or sets your browser to block cookies from the domain "googleleadservices.com".
Please note that you can not delete the opt-out cookies as long as you do not want to record measurement data. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

Your rights to information, correction, suspension, cancellation and opposition

You have the right to receive information about your personal data stored by us at any time. Likewise, you have the right to correction, blocking or, apart from the prescribed data storage for business transactions, deletion of your personal data. Please contact our data protection officer. The contact details can be found at the bottom.


For a data lock to be taken into account at all times, these data must be stored in a lock file for control purposes. You can also request the deletion of the data, as long as there is no legal archiving obligation. As far as such an obligation exists, we lock your data on request.
You can make changes or revoke your consent by notifying us with effect for the future.

Change of our privacy policy

We reserve the right to change this privacy policy from time to time so that it always complies with the current legal requirements or to implement any changes to our services in the privacy policy, such as: For example, when introducing new services. Your new visit will be subject to the new privacy policy.

Questions to the data protection officer

If you have questions about privacy, please write us an email to nordikhotel@web.de












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